Privacy &
Security

Information we collect

When you browse the platform or submit an enquiry, we may collect:

• Enquiry details — loan type, required amount, purpose and related preferences you share.
• Personal details — full name, mobile number, email address, date of birth, city and pincode.
• Profile details — employment type, employer/business name, income range, work experience and existing EMIs.
• Contact messages — information you send us through contact forms or support channels.
• Technical data — browser type, device information and pages visited, used to improve the platform.

How we use your information

• To process, review and manage your enquiry through our internal workflow.
• To assess which lending partner’s product criteria your profile may match.
• To connect eligible enquiries with suitable lending partners / financial institutions, with your consent.
• To communicate with you about your enquiry via phone, email, SMS or WhatsApp.
• To improve platform content, usability and lead quality.
• To meet applicable legal, regulatory and record-keeping obligations.

Sharing with lending partners

The core of our service involves connecting your enquiry with lending partners such as banks and NBFCs. Your enquiry details are shared with a suitable partner only after internal review and per the consent you provide during submission. Once shared, the partner processes your data under its own privacy policy for assessment and communication purposes.

What we never do

• We do not sell your personal information to unrelated third parties.
• We do not ask for bank passwords, OTPs or full card credentials — ever.
• We do not perform hard credit pulls as part of enquiry submission.

Cookies & analytics

We may use cookies and similar technologies to remember preferences (such as theme selection), measure traffic patterns and improve the experience. You can control cookies through your browser settings; disabling them may affect some functionality. The details live in our Cookie Policy.

Data security

We apply reasonable technical and organisational safeguards appropriate to the sensitivity of the data, including encrypted transport (HTTPS/TLS), access controls within our team, and retention limits. No system is perfectly secure; we encourage you to also use strong passwords and remain alert to phishing attempts.

Data retention

Enquiry records are retained only as long as necessary to service your request and comply with legal/regulatory requirements, after which they are deleted or anonymised.

Your rights

• Access & correction — request a copy of, or corrections to, your personal data held by us.
• Withdraw consent — opt out of further communications at any time.
• Deletion — request deletion of your data, subject to legal retention obligations.

Children’s privacy

The platform is intended for users aged 18 and above. We do not knowingly collect personal information from minors.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with an updated date. Significant changes will be highlighted on the platform.

Grievance officer

For any privacy concern, complaint or data request, reach out to our designated Grievance Officer: