Consent & Data Usage

1. "I authorise Paisa and Paisa to contact me…"

You permit our team to use the contact details you submitted (mobile number, email address) to reach out about your enquiry specifically — for verification, status updates, document guidance and product-related questions.

2. "…via phone, email, SMS or WhatsApp"

We may use any of these channels, whichever is most practical for the situation. Calls come from verified team numbers during business hours (Mon–Sat, 9:30 AM – 6:30 PM IST). We do not spam; communication relates to your enquiry and its progress.

3. "…regarding my enquiry"

Scope is limited to the enquiry you raised. Submitting a loan enquiry does not sign you up for marketing about unrelated products. Occasional relevant updates (e.g., new partner options matching your stated requirement) are sent only where permitted and always with an easy opt-out.

4. How Your Data Flows After Submission

• Step 1 — Entry: Your enquiry enters our CRM with a reference ID (PHP-XXXXXX).
• Step 2 — Internal review: Our team checks completeness and basic fit against partner criteria. Only authorised team members access it.
• Step 3 — Matching: We identify which lending partner(s)' products align with your requirement and profile.
• Step 4 — Connection: With the consent given at submission, eligible enquiries are shared with the selected Lending Partner, who then contacts and processes you under its own policies and privacy terms.
• Step 5 — Follow-up: We stay available to assist until your case reaches an outcome with the partner.

5. About DND/NDNC Registration

Your consent permits service-related communication regarding your enquiry even if your number is registered on DND/NDNC lists, to the extent permitted by applicable regulations. You can withdraw this consent at any time (see below).

6. What Happens If You Don't Consent?

The consent checkbox is required because we cannot review or process an enquiry without being able to contact you at all. Without it, the enquiry cannot move forward — though you're welcome to browse all informational pages freely.

7. How to Withdraw Consent or Opt Out

• Reply "STOP" on WhatsApp/SMS, or tell our team member on call.
• Email hello@paisaandpaisa.com with your reference ID.
• We stop our communications promptly; note that a Lending Partner already processing your application follows its own communication policy — raise opt-out requests with them directly as well.

8. Related Policies

This page supplements — and does not replace — our full Privacy Policy, Terms & Conditions and Disclaimer.

9. Questions About Your Data?